Image of an international bank insurance group in the field of German competitors
Intra-company interviews/surveys with executive managers: management culture in the company
Real estate financing: Public property mortgages from point of view of the suppliers (bankcompanies, building societies, independent insurance brokers)
Business relationships with banks: Decision process, criteria for certain products; satisfaction with service and communication
Information on offer: commuter and main line passenger systems (clients’ expectations, preferred information channels)